>

Airlines rank lower in customer satisfaction — than the post office


Fliers are slightly more satisfied with the service offered by U.S.-based airlines since last year.

But with the airline industry ranked below the U.S. Postal Service for customer satisfaction, it still has a way to go.

The findings come from an annual survey of about 70,000 Americans and show that the airline industry ranks higher than only subscription TV and Internet service companies.

Read more:

http://www.latimes.com/business/money/la-fi-mo-customer-satisfaction-airlines-20130620,0,3445834.story

20 Total Views 1 Views Today
Did you already share this? No? Share it now: